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Our services

Complete transport & logistics solutions

From specialized support to confidential delivery, we cover all your mobility and logistics needs.

Long-Term Care Facilities & Seniors’ Residences

Long-Term Care Facilities & Seniors' Residences

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How we work

From booking to delivery, step by step

Everything happens in the VG Transport app — here's how your request flows from start to finish.

Start
01

Create an account

Sign up in the VG Transport app in under a minute.

Sign up in the VG Transport app in under a minute — enter your details once and you're ready to book transport, accompaniment or delivery whenever you need it.

02

Book & confirm

Place your transport or delivery request — confirmed right away.

Place your request with your pickup, drop-off and any special needs. We confirm availability right away, so you always know your trip is secured.

03

Driver assigned

A trained driver is matched and dispatched to you.

A trained, vetted driver is matched to your request and dispatched to your location, ready to provide the care every trip deserves.

04

Pickup

The driver arrives and safely collects the passenger or parcel.

The driver arrives on time and safely collects the passenger or parcel, confirming identity and any special handling before setting off.

05

In transit

Follow the trip in real time, every mile of the way.

Follow the trip in real time from your phone, with live status updates and the reassurance of knowing exactly where things are.

06

Delivered

Safe arrival, with confirmation and proof of delivery.

Safe arrival at the destination, with instant confirmation and proof of delivery — so you always have complete peace of mind.

Finish
Get started in the app
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Safe trips
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Clients served
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Emergency service
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Confidentiality

Ready to send your parcel?

Create an account, choose your addresses and parcel type, and pay by distance — relax, it's delivered on time.

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Licensed & insured
Province-wide coverage
Safe & secure
Always on time