Some shipments are too important, or too confidential, to hand to a general courier. Legal files, signed contracts, confidential records and cheques all demand careful handling, a documented chain of custody and a driver you can name.
Our specialized courier service is built for exactly those movements across Greater Montreal, Laval and the surrounding regions. Each pickup is handled by a trained, insured driver for whom discretion is part of the job description. The item is logged from collection to delivery, tracked in real time, and confirmed with electronic proof of delivery that includes a recipient signature, a photograph, a GPS location and a time stamp.
The result is a clear, auditable record of who received what and when. For a law firm, a notary or a clinic, that record is not a convenience. It is the reason the shipment can be sent by courier at all.
Every category below runs on priority windows with the same documented handling, whether it is a court filing or a confidential interoffice envelope.
Privileged and time sensitive paperwork moved discreetly between offices, courts, notaries and clients, with a documented chain of custody and signature on delivery.
Carefully coordinated delivery of permitted, non-regulated health-related items, subject to prior acceptance by VGTME.
Scheduled movement of internal mail and packages between your offices and branches, so nothing sits waiting and your teams stay in step.
Regular, organised handling of business mail, with routes and timing built around your operation rather than around a generic schedule.
Secure transport of deposits and cheques to your bank, partners or clients, handled with the discretion and accountability financial items require.
Timely delivery of brochures, samples, signage and promotional materials to your locations, events or clients so campaigns land when they should.
Chain of custody gets used loosely enough in this industry to have lost most of its meaning. Here is exactly what it means when we say it.
The item is logged at the moment of collection, against a named driver. It stays with that driver. It is not passed between vehicles, left at a depot overnight, or consolidated into a general run with forty other parcels. Its location is tracked live throughout. At delivery it is handed to a recipient, and that handover is recorded with a signature or photograph, a GPS location and a time and date stamp.
What you end up with is an auditable record showing who held the item at every point between collection and delivery. If a delivery is ever queried, that record settles it, and it is available to you rather than sitting in our system.
The practical difference is that a general courier can usually tell you a parcel arrived. We can tell you who carried it, which route it took and who signed for it.
Health-related deliveries carry a different kind of pressure. A clinic expecting non-regulated supplies has appointments booked around them, and an administrative file that arrives late can delay a patient's care just as surely as a missed appointment.
VGTME provides carefully coordinated delivery of permitted, non-regulated health-related items, subject to prior acceptance by VGTME. We do not transport laboratory specimens, biological materials, temperature-controlled products or controlled medication. Tell us what the shipment contains when you book and we will confirm whether we can carry it before you commit. Timing and handling are treated as part of the specification rather than as best effort, and priority windows mean accepted items do not queue behind general freight.
Confidentiality applies here as strictly as it does to legal documents. What is being moved, for whom, and between which facilities is not discussed outside the people entitled to know.
Healthcare organisations that also need patients moved rather than parcels will find that side of our work on the medical appointment transportation page.
Our drivers see envelopes, addresses and recipients. In this line of work that is enough to know a great deal: which firm is dealing with which client, which clinic is corresponding with which partner, which company is moving money and when.
Specialized courier work is handled by trained, insured drivers for whom discretion is part of the role rather than an assumed courtesy. Items are handled under documented protocols, and nothing about a shipment is discussed outside the people entitled to know it.
For deposits, cheques and financial documents this matters twice over, because both the confidentiality and the accountability are in question. Those shipments carry the same documented chain of custody as legal material, since a gap in the record has the same consequence either way.
A significant part of this service is not urgent at all. It is the same circuit, run reliably. Internal mail between branches. A daily document run between two offices. A weekly collection from several locations that consolidates at head office.
Recurring interoffice and corporate mail circuits are set up on a fixed timetable with a consistent driver. That consistency matters more than it sounds, because the driver needs building access, knows which reception desk to use, and becomes a familiar face rather than a stranger asking to be let in every Tuesday.
Circuits can run daily, several times weekly, or on whatever pattern fits your operation, and can be adjusted as your offices and volumes change. Send us your locations and the rhythm you need, and we will build the circuit around it.
A specialized courier job is booked in the DMA app like any other delivery: pickup, destination and the handling the item needs. The difference lies in what you flag at that point, because it determines how the shipment is treated from the moment it is collected.
Tell us if the item is confidential, if it is time-critical, if it requires a named recipient rather than anyone at the front desk, or if there is a deadline it must beat. Each of those changes the routing, the priority window and the proof we capture. Flagging it at booking costs nothing. Discovering it afterwards means a job already handled as ordinary freight.
For recurring work, an interoffice circuit, a daily scheduled run, a weekly document collection, a service agreement replaces the individual bookings. It fixes the timetable, assigns a consistent driver and consolidates billing rather than generating an invoice for every envelope.
We cover Greater Montreal, including Montreal Island, Laval, the North Shore and the South Shore, with province wide coverage available for special assignments.
Declaring a value. When you send goods with us you may declare their value. A declared value sets the maximum amount VGTME could be liable for — it is not insurance, and it does not guarantee that amount will be paid. Any potential liability is assessed on the basis of the actual, direct and legally recoverable loss proven, subject to the Terms and applicable law. A declaration of value does not constitute VGTME's acceptance of the shipment or of that value. Shipments of exceptional value require VGTME's prior written acceptance before booking. See section 10 of our Terms and Conditions.
One driver from collection to delivery, with no depot stops and no transfers between vehicles along the way.
Time-critical files and documents move on dedicated windows rather than waiting behind general freight.
Live GPS tracking, notifications and an auditable record available to you rather than held internally.
Daily work with legal, notarial, financial and healthcare clients, each of which has its own idea of what urgent means.
Not every shipment needs this level of handling. If yours does not, one of these is probably the better fit and the better price.
Same-day delivery in six speed tiers, from 45 minutes to end of day, for urgent business parcels and documents.
Parcels, light freight, equipment and IT hardware, with vehicles matched to the load rather than the reverse.
Courier, delivery and transport under one agreement with a single point of contact and consolidated billing.
The item is logged at collection against a named driver and stays with that driver. It is not passed between vehicles, left at a depot or consolidated into a general run. It is tracked live throughout, and the handover is recorded with a signature or photograph, a GPS location and a time and date stamp. The result is an auditable record of who held it at every point.
Yes. Specialized courier work runs on priority windows, which means these items do not sit behind general freight. Same day and urgent collection is the norm rather than an upgrade, and timing is agreed at booking rather than assumed.
Some. VGTME provides carefully coordinated delivery of permitted, non-regulated health-related items, subject to prior acceptance by VGTME. We do not transport laboratory specimens, biological materials, temperature-controlled products or controlled medication. Tell us what the shipment contains when you book and we will confirm whether we can carry it before you commit.
Yes, on a fixed timetable with a consistent driver. That matters when the driver needs building access and should be a familiar face at reception rather than a stranger asking to be let in. Circuits can run daily, several times weekly, or on whatever pattern fits your operation.
With the same documented chain of custody as legal material, because a gap in the record carries the same consequence. Financial shipments are handled by trained, insured drivers under documented protocols, with signature, GPS and time stamped confirmation on delivery.
Our commercial delivery service is built for speed and volume. This business courier service adds named driver handling, a documented chain of custody, priority windows and defined confidentiality protocols. If an item is confidential, legally significant or clinical, it belongs here.
Nobody at VG opens a sealed item. Our drivers see envelopes, addresses and recipients, and discretion about even that much is part of the role rather than an assumed courtesy. Nothing about a shipment is discussed outside the people entitled to know.
Yes. We cover Greater Montreal as standard, with province wide coverage available for special assignments. A single long distance confidential movement is exactly the kind of job this service exists for.
The record settles it. Collection time, named driver, live route, delivery time, GPS location and recipient signature or photograph are all captured, and the record is available to you rather than held internally.
Tell us what is moving and how sensitive it is, and we will set the handling before a driver is assigned.
